Terms

These terms are between you and Volt Games, Lda., a company registered in Portugal, which makes Polido. Using the app, or buying a plan, means you accept them. Questions go to hello@polido.app.

The app

You may install and use Polido on your own Macs. You may not resell it, try to get around its allowances or its checks, or use it to overload or attack the service it relies on.

Your writing

• What you write, and what the app rewrites it into, is yours.
• Rewrites are produced by AI and can be wrong: they can change a meaning, drop something, or state something that is not true. Read a rewrite before you send it. You are responsible for what you send.
• Do not use Polido for anything illegal, or to produce content that Anthropic's usage policy forbids, since its models write the rewrites.

How your text is handled is described in the privacy policy.

Plans and allowances

• The free plan includes a number of rewrites each month, shown in the app.
• Paid plans are per seat and include a monthly allowance per seat, shared across the seats on the plan. Some rewrites cost more than one from the allowance — the app says so where you choose them.
• Allowances reset at the start of each calendar month and do not carry over. Rewrites you buy as a top-up do carry over, and are used after the month's allowance.
• We may change what plans include or cost for future billing periods, and will tell you before a change affects a subscription you already have.

Payment, renewal and cancelling

• Payments are handled by Stripe. Subscriptions renew automatically, monthly or yearly, until you cancel.
• You can cancel at any time: in Polido, open Plan and choose Manage or cancel subscription. On a team plan, the person who bought it does this. If you cannot reach the app, email us and we will cancel it for you.
• After you cancel, the plan keeps working until the end of the period you paid for.
• A yearly plan cancelled within thirty days of being bought is refunded for the unused part of the year.

Accounts and the referral programme

An account is optional and is yours alone: one person, one account. Give a week, get a week: when someone joins through your invite link and does 5 rewrites with Polido, you both get a week of Pro. If you pay for Polido, it is a month each instead, and yours is a credit worth one month of your plan, in the currency you pay in, taken off your next invoice. Each invite link rewards at most five friends, and you can earn at most five rewards this way. Each computer can join through an invite once, and you cannot invite yourself, another account of yours, or a computer you already use. Pro earned this way is not money and cannot be exchanged for it. We may withhold rewards obtained by abusing the programme, and we may change or end the programme; rewards already given are kept.

If you are in the EU or UK

As a consumer you can withdraw from a purchase within fourteen days of making it, by emailing us. We refund what you paid, less a proportionate amount for any part of the service you used before withdrawing. This does not replace any other right you have under the law of the country you live in.

Availability and changes

We work to keep Polido available and correct, but it depends on services we do not control, and we cannot promise it will always work or that every rewrite will be right. We may change, improve or retire features.

Liability

Except where the law does not allow it to be limited, our liability to you for anything to do with Polido is limited to what you paid us in the twelve months before the claim. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

The law

These terms are governed by Portuguese law. If you are a consumer, you also keep the protection of the law where you live, and can bring a claim in the courts there.

Changes to these terms

If we change these terms in a way that matters, we will say so in the app’s release notes before the change takes effect, and update the date at the top of this page.